CUSTOMER CARE

Here at Gusting55 Customer care is our number one priority. Our philosophy is simple,

All prices are quoted in Euro, unless otherwise specified.

Postage and packing prices will be charged in addition to the price of any goods.

Payment methods currently include,

• Credit Cards (via Shopify Payments)
• Debit Cards (All shopify Payments 

                                          

The customer must inspect the goods within a reasonable time after their receipt and are deemed to have accepted the goods unless within 7 days after their receipt the customer notifies Gusting55 that the goods are rejected. (This does not affect the customer's statutory rights). 

If no such action has been taken, Gusting55 will consider the products as being of satisfactory quality to the customer and fit for their purposes, and may not accept any reject at a later date. Where goods purchased from this web shop have been received damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 30 days of receipt to:

The Customer must send all returns within 30 days of receipt to:

Where the rejection of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement.

The faulty or damaged product must be returned to Gusting55 before a refund or replacement can be issued. When returning items you are advised to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@gusting55.com and send your item to: Gusting55, Waterfall House, Garrettstown, Ballinspittle Cork  IE 

To return your product, you should mail your product to: Gusting55, Waterfall House, Garrettstown, Ballinspittle Cork IE .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.